WhatsApp Reconnecting Calls on iPhone
If you find Voice or Video Calls on WhatsApp being interrupted with WhatsApp trying to reconnect the Call, the problem could be due to a temporary glitch in WhatsApp, Poor network connectivity and other reasons. In many cases, WhatsApp Reconnecting Call issue can be fixed by disconnecting WhatsApp Voice or Video Call and placing the Call again after 30 seconds. If this did not help, you should be able to fix the problem using troubleshooting steps as provided below.
1. Disconnect WhatsApp
As mentioned above, start by disconnecting WhatsApp Call and try to place the call again after 30 seconds. This can help, if the problem is due to a temporary glitch in WhatsApp. Another thing that you can try is to ask the person at the other end to disconnect the Call and call back again after a few minutes.
2. Enable/Disable Airplane Mode
Enabling and disabling Airplane Mode is known to fix network connectivity on iPhone by refreshing WiFi, Cellular and Bluetooth Networks. Go to Settings > Move the toggle Next to Airplane Mode to ON Position. After 30 seconds Disable Airplane Mode by moving the toggle to OFF position.
3. Update WhatsApp
Open the App Store on your iPhone > Search for WhatsApp and tap on the Update button located next to WhatsApp Messenger.
If the Update button is not available, it means that you already have the latest version of WhatsApp running on your iPhone.
4. Restart iPhone
The problem of WhatsApp Reconnecting Call on iPhone could be due to stuck programs or processes preventing WhatsApp from functioning properly. Go to Settings > General > scroll down and tap on Shut Down. On the next screen, use the Slider to Power OFF iPhone.
Allow iPhone to completely shut down > wait for 30 seconds > Restart iPhone and see if WhatsApp is now working properly.
5. Disable Low Power Mode
If your iPhone is low on battery life, it may have automatically switched to Low Power Mode. If this is the case, go to Settings > Battery > move Low Power Mode toggle to OFF position.
Once the WhatsApp call is finished, you can enable Low Power Mode to save power or connect your device for charging.
6. Reset Network Settings
Note down the Password for your WiFi Network and follow the steps below to Reset Network Settings on your iPhone. Go to Settings > General > Transfer or Reset iPhone > Reset > on the pop-up, select Reset Network Settings option.
On the conformation pop-up, select the Reset option to confirm.
7. Enable Background Data Usage
Allowing WhatsApp to refresh its data in background can help in improving call quality by allowing WhatsApp to update data in real-time. Go to Settings > WhatsApp > Enable Background App Refresh.
Note: If you are on a limited cellular data plan, you can Reduce Cellular Data Usage on iPhone by keeping this option disabled.
8. Allow WhatsApp to use Mobile Data
If WhatsApp is only set to use WiFi Network on your iPhone, you may want to allow WhatsApp to use Mobile Data. This can help, if WhatsApp Reconnecting issue on your device is being caused due to WiFi going out of range. Go to Settings > Cellular > move the toggle next to WhatsApp to ON position.
Now, that WhatsApp has access to Cellular Data, it will be able use both WiFi and Cellular Network.
9. Disable Low Data Mode
If you are using Cellular Data to make WhatsApp Call, disabling Low Data Mode for Cellular Data should help in improving Call quality. Go to Settings > Cellular > Cellular Data options and disable Low Data Mode.
After disabling Low Data Mode, you should experience better Call quality on WhatsApp.
10. Disable “Use Less Data for Calls” Option
By default, WhatsApp is set to use less data while making calls. Since, you are experiencing Call Quality Issues, you may want to disable Use Less Data for Calls option in WhatsApp. Open WhatsApp on your iPhone > go to Settings > Storage and Data > Switch off Use Less Data for Calls option.
Note: This can lead to increased data usage for WhatsApp Calls.
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